Post by account_disabled on Dec 9, 2023 5:42:50 GMT
Do you remember when we started a new business? It was that difficult for us to find each customer. Must do marketing Since promoting the store Make a product discount Create a trend to create demand in the market. Get people to tell you about our store It's that difficult to recommend that you come and buy products from us. Therefore, many small businesses recognize the importance of building a customer base. and find every way to retain old customers or make old customers come back to use again Because finding new customers is considered a very high cost, there is a theory that states that Acquiring new customers costs five times as much as retaining existing customers. Therefore, today we have a technique to recommend for those who want a strategy to attract old customers to us for a long time.
Technique 1: Be like a friend and advisor. The technique is to maintain consistent relationships with Phone Number List customers, never disappear, and follow up on work regularly. How are customers using the service? Is it usable? Is there anything else you'd like us to improve? In addition to receiving direct feedback from customers, We can also use it to improve and develop our products or services. To suit the needs of each type of customer and what they want. And what else would you like us to adjust? Because nowadays consumer changes are diverse. and change more quickly or when we have new knowledge or techniques, we should share them with old customers To make him feel important, for example, if we go to training in online marketing.
Interesting places to buy things Or we can get customers in our hands to match businesses to help them expand. This is an interesting thing because “Important customers must be taken care of like important people.” Technique 2: Create special privileges that are superior to others. Privilege over anyone else Given to important customers Creating special privileges for old customers can take many forms, such as Special gift format for customers When customers continuously purchase products 10 times and have a purchase total of 100,000 baht, they will receive a special gift from the company. Or sending birthday gifts or New Year greeting cards to customers. And if we can make the products sent even more special, it will make the customers even more delighted, such as adding their name to the gift or a unique gift. It's an interesting thing.
Technique 1: Be like a friend and advisor. The technique is to maintain consistent relationships with Phone Number List customers, never disappear, and follow up on work regularly. How are customers using the service? Is it usable? Is there anything else you'd like us to improve? In addition to receiving direct feedback from customers, We can also use it to improve and develop our products or services. To suit the needs of each type of customer and what they want. And what else would you like us to adjust? Because nowadays consumer changes are diverse. and change more quickly or when we have new knowledge or techniques, we should share them with old customers To make him feel important, for example, if we go to training in online marketing.
Interesting places to buy things Or we can get customers in our hands to match businesses to help them expand. This is an interesting thing because “Important customers must be taken care of like important people.” Technique 2: Create special privileges that are superior to others. Privilege over anyone else Given to important customers Creating special privileges for old customers can take many forms, such as Special gift format for customers When customers continuously purchase products 10 times and have a purchase total of 100,000 baht, they will receive a special gift from the company. Or sending birthday gifts or New Year greeting cards to customers. And if we can make the products sent even more special, it will make the customers even more delighted, such as adding their name to the gift or a unique gift. It's an interesting thing.